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Operational Research

Operational Research Resources

How can I confront operational challenges and offer more convenient, valued member service? Sometimes a better question is this: how are other credit unions running their operations and what works for them? That can tell you a lot about what might work for your credit union – and what might not. Use these reports to help you size up your performance and your offerings against your peers, as well as identify opportunities for enhanced services.

2007-2008 Business Services Survey Report
Stock #27615
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2007-2008 Business Services Survey Report PDF
Stock #27615P
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2006-2007 Credit Union Fees Survey Report
Stock #27249
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2006-2007 Credit Union Fees Survey Report PDF
Stock #27249P
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Membership Benefits Report
Stock #mbr_benefit
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Operating Ratios and Spreads – Year End 2007
Stock #27835
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Customized Comparative Analysis
Stock #refer003
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PCA Checkup
Stock #refer006
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Credit Union Ranking Report
Stock #refer004
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CU Magazine Best Practices: Disaster Recovery
– Lessons Learned PDF

Stock #27272P
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CU Magazine Best Practices: Risk-Based Lending
– More Members, More Loans PDF

Stock #27273P
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CU Magazine Best Practices: Serving Members of
Modest Means PDF

Stock #26798P
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Checks & Balances: Credit Unions & Overdraft Privilege
Programs

Stock #26824P
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