Member Business Services

Identify and understand your market with advisory services

CUNA’s Center for Research & Advice is recognized for its leadership in credit union market research. Our expert industry analysts will give you the information you need to achieve superior business performance.

• Business Services Survey Report CUNA's 2007 Business Services Survey Report is for credit unions currently offering or thinking about offering member business services. This valuable report can help you help your members with their small business needs. Use this report to enhance your current program or start from the ground up, and learn about:
  • Business lending, deposits and other related services
  • The markets CUs are targeting
  • Deposit programs
  • Member business lending (MBL) staffing/training
  • MBL pricing and fee structures
  • And more

• Best Practices: Lessons Learned from Business-Services Providers PDF Over the past three years, credit unions have seen a 103.5% growth in business lending. In this report from Credit Union Magazine, eight credit unions share their real-life experiences with the introduction of member business services. Discover how member business lending can help you meet growth goals and provide lending opportunities to meet member needs. The report uses case studies to examine how credit unions of varying membership and asset sizes are operating successful member business lending programs.

• CUNA Member Business Services Strategic Solution Session – Find out what it takes to offer member business services, or enhance the ones you already offer, through a 2-hour teleconference that is customized for your credit union. This interactive discussion between your credit union and our business services experts is the ideal environment to address questions and identify strategies to achieve your vision.
• Business Services Surveys – Uncover the demand for business services, which services are used most, and other critical insights with a customized survey of either small-business owners within your membership or non-members within your field of membership.
• CU 360 – Get instant access to online member business services resources, statistics, trends and tools with this Web-based executive resource. CU360 offers detailed reports, analysis, and perspectives to make your planning and projects more dependable.

For consulting and advisory details, call 1-800-356-9655, ext. 4039 today, or email dbenzine@cuna.coop.

Get competitive pricing on support products and services

CUNA Strategic Services gives your credit union and members a pricing advantage on the support products and services central to business lending and operations. We have pooled the buying power of credit unions to create alliances with key business partners.

• Web hosting, website development and domain registration - Today, millions of businesses have a presence on the Internet. Newtek Business Services, powered by CrystalTech, has the unique ability to focus profits on services and features not commonly found in the web hosting industry. Customer satisfaction is their number one priority and their 75% referral rate demonstrates this commitment. Simply put, Newtek provides the most features for the lowest prices and provides the best technical support.

• Data storage - Newtek Business Services provides fast, secure, off-site data back-up, storage and retrieval systems designed to meet the specific regulatory and compliance needs of your credit union or member. For more information contact Newtek at 866-610-CUNA (2862).

• Outsourced digital bookkeeping services - The Bookkeeper in a Digital Box^TM service is designed for member business-owners wanting to outsource most or all of their bookkeeping functions. This service is particularly useful for businesses that need a bookkeeper or have a traditional bookkeeper but want to enhance or replace that position at a lower cost.

• Tax filing, preparation and advisory services - Newtek Business Services provides timely guidance in matters involving your business members’ compliance with federal tax guidelines. Newtek offers a variety of solutions and the personal attention necessary to understand your members’ tax questions and requirements. Newtek’s professionals work with your members to develop a customized arrangement that meets their needs at a price they can afford. For more information contact Newtek at 866-610-CUNA (2862).

• SBA loan referral program – Provide business loans through a referral relationship with Newtek Business Services, a non-bank lender that is distinguished for utilizing the SBA loan program to its fullest extent. Newtek makes loans ranging from $25,000 to $2 million to both startup and existing businesses nationwide.

• Member business lending CUSO – Business Partners LLC offers a wide array of loan and credit programs, including business real estate lending, loan participations, and small business lending.
• Automated member business lending document selection – Automate document selection for all types of business lending transactions with Laser Pro from Harland Financial Solutions. You’ll also benefit from Federal and 50-state compliant documents for application and closing modules of business lending.
• Electronic payment processing – Make easy electronic payment processing accessible to all your retail, mail-order, Internet, and mobile business members. Through Newtek Business Services, members can accept credit, debit and ATM cards, as well as convert paper checks into electronic transactions and implement electronic gift- and loyalty-card programs.
• Business Plan Preparation To help in making your members' business idea even more successful, Newtek will help them prepare a "road map" which will provide a path to follow from today forward. Our financial professionals have experience assisting business owners in various aspects of business planning and financial management and have assisted businesses in keeping on their intended financial path for years.

• Business checks with a fast, one-step order process – Give business members a simple, one-step process for ordering business checks and forms. Harland Business Solutions provides 100%-guaranteed compatible checks and forms for premier accounting software packages, including Quicken, QuickBooks, Microsoft Money, Peachtree, DacEasy and Best.
• Business supplies with savings – Save business members time and money with a complete line of office supplies, furniture, technology products, and office papers from OfficeMax.

For details on support products and services, call Rick Govek at 1-800-356-9655, ext . 4189 today.